I feel really fortunate to have started blogging when I did..
because I got to start out with people like Jenni..
even though technically Jenni was a bit more advanced in blogland..
She was one of the first few people I connected with,
looked up to,
and was lucky enough to snag as a friend.
And let me tell you she is a good and loyal friend to have.
*******
Hello friends of Megan, and therefore friends of mine! Pleasure to be here with you today! I would like to tell you guys a little about my very first experience with a 100% bonafide a-hole. One of those people you hear about but rarely meet--and hope you never will.
Well, I'm here to tell you that if you wait tables, it is only a matter of time before you run into one such jerk-off, and during my waiting tables stint (that happened to last over 7 years), I ran into many legit jerkasaurous rexes, but the one I'm going to tell you about today stands out the most in my memory.
It was the middle of a busy lunch-hour rush at the tiny diner where I worked, and a single guy about 35 sat down at one of my tables. At a nearby booth sat a kind older couple who frequented the diner and whom I was good friends with, and as I ran around like a chicken with my head cut off on that busy lunch-hour, I occasionally stopped to chat for a moment with them. They would ask me questions about school and things like that.
I didn't pay any special attention to the single guy alone at the table, but I wasn't giving him bad service either. BUT. Apparently what he required was special attention, because towards the end of his lunch when I came to drop off his check, he said to me in anger, "You know, here I am, a good looking guy" (which he was not), "and you're paying more attention to these old people than me!" (pointing at them, two feet away where they could hear him.)
I was taken aback and just mumbled something like, "Oh... well, I don't give anyone special treatment based on appearances..."
And then as I laid down his check and prepared to bolt away, he said, "You didn't ask me if I want dessert."
"Do you want dessert?" I asked, becoming extremely annoyed.
"Yes. I want french silk pie."
So I turned around and went to get his pie, and then placed it down on the table in front of him with a little more fervor than strictly necessary, then prepared to walk away again.
"Are you going to ask me if I want a to-go cup for my tea?" asked my little friend.
Now feeling rather murderous, I turned away without a word and then brought back his cup, trying my best not to throw it at him. Again, I tried to walk away.
"Pour my tea in the cup."
"Are you joking?"
"No."
I poured his tea in the cup and slammed the glass back on the table and walked away.
He left me a nickel.
And then the next time he came into the restaurant, several weeks later, I begged to wait on him, even though it wasn't my table. The other server gladly allowed me to take him, and during the entire duration of his stay, I practically harassed him with sickly sweetness.
"How are you doing over here?"
"Still doing OK?"
"Can I replace that sip of tea you just took?"
"Your meal shouldn't be much longer."
"Still doing OK?"
"Here's you're lunch! ANYTHING else I can get you?"
"Is that meat cooked to your liking?"
"How is everything?"
"Everything still OK?"
"Are you SURE you're loving it?"
"Save room for dessert!"
"Would you like dessert?"
"How is your pie?"
"Pie still OK?"
"Here's a nice big to-go tea for you!"
"Have a really amazing day!"
And that time I got two bucks. So the moral of the story is that some people just need a little extra attention. The end. :P
PS - Come visit me if we're not already BFFs!!!





Go you! Sorry he was a pain in the butt to start with! Some people are just so rude!
ReplyDeleteWhen I was at Upper School and Uni I worked for a builders merchant. I used to deal with lots of stroppy customers.
I had one customer who would often come in on a Thursday evening because it was quiet - I later found out that he'd come in on a Thursday because I was best at customer service! He's deaf and a lot of my colleagues would talk too fast/too slow (to the point he was being treated like he was stupid rather than deaf) or would not face him straight on to speak (so he could lip read).
I'd do nearly all of these and it apparently made a real difference.
I had a customer a few weeks ago at my current job who was deaf, I tried to speak slowly and clearly so he could lip read and what got lost in translation I wrote down or mimed/signed. I decided that it was about time I learnt sign properly so now I can sign mother, father name and think - not helpful enough so far but I can finger spell so I can spell out the words if I get desperate lol.
ha! Kill 'em with kindness! That's the way to do it! :) Love this story and love Jenni's blog.
ReplyDeleteBeautiful! I can't even tell you how many times I've prayed for a chance to get back at a nasty customer....
ReplyDeleteWow what a crazy guy!
ReplyDeleteI work in retail and deal with some total jerks at times also..but like you did, it's always best to deal with them using sweetness, and sometimes they do warm up, but seriously..why do they think that's a good way to act?? I don't get it..
haha oh my gosh!! This is SO funny. I had to call a politician for a journalism story I was working on a couple weeks ago and he SCREAMED at me for seriously nothing. Of course, the next city council meeting was the day I was headed home from break so I didn't go but I would have LOVED to have gone to that meeting, looked really cute, and in the nicest way possible walked up to him and said, "hi I'm Ali. We talked on the phone recently? It's SO nice to meet you". Haha I'm sure that would've killed him!
ReplyDeleteI loatheeeee customer service jobs! LOATHE. I worked one for 8 years, thank God for college, and I will be living in a cardboard box before I ever consider taking a CSR job! GOOD FOR YOU!!!
ReplyDeleteOh. my. word.
ReplyDeleteI waited tables for most of my college career and while I definitely met some jerks, that guy sounds like a total winner (read: loser). Unbelievable.
People think that a 15% tip also buys them the world.
I am so glad you recovered from that situation so well! LOVE the round #2 story. :)
Oh Jenni! You KILL ME! I too, have met just a few of these jems. Oh what the service industry will do for ya!
ReplyDeletehahaahahaaa I love it and thanks for introducing me to this new blog )
ReplyDeleteI should be getting ready for work right now...as a waitress. ha! But instead I am laughing my butt off at my amazingly talented blogger-friend's story. Jenni, you certainly have story telling skills! Hope I don't get any jerkasaurous today!
ReplyDelete:D
ReplyDeleteI think anyone who's worked in any kind of customer service, especially food based :), has jerk-off stories. What IS it with people and their food. Especially guys. Geez.
Thanks for the giggle this morning.
I've definitely had my fair share of experiences with fun people like your little friend. They seriously slay me. Every. Single. Time. Sometimes I want to tell them to crawl back into their hole and learn some manners. Sheesh. Hasn't everyone seen "Waiting" by now? Don't mess with people who deal with your food. Fo' serious.
ReplyDeleteI believe the moral of the story is some people are d-bags. :)
ReplyDeleteI worked in the service industry for about 7 years as well and come across MANY people like this. It's quite common in my area. People are rude.
And for the record, I would have laughed in his face if he asked me to pour his tea into the cup.
omfg, i hate that guy. i would have done the exact opposite of what you did, but that because i'm just a b-i-t-c-h. if i were telling this story it would have been called "the first time i got arrested for assault."
ReplyDeletelove jenni and her blog btw!
CupcakesOMG!
Hahaha I can totally see Jenni doing that! Love you girls!! xoxo
ReplyDeleteI do believe I would have gotten fired the first time he came in. I envision boiling tea being poured on his pants, his face smeared in pie and that nickel lodged somewhere special.
ReplyDeleteThis is why I don't work with the general public, I guess.
WHAT?! Oh, this post makes my blood boil. I love that you killed him with kindness though. You are a much better person than I!
ReplyDeleteyou are a much better person than i am Jenni dear :)
ReplyDeleteif i saw him the next time, something in my mouth would have made it into his tea ... just saying ;)
Wow Jenni, you are way more patient than I am! I served for 4 years and one time I got a little snippy with a jerkasaurous rex and received demerits from my manager! {I kid you not}
ReplyDelete...not my finest moment, I admit :/
Oooh, Jenni. You're so much more patient than I am. I would've decked him the second he said to pour his tea in the cup. True story.
ReplyDeleteHi Megan! I came over from Jenni's blog. Nice to meet you and stuff. :) I'm fun, I promise! I'll be back a lot.. I hope that's okay. ;)
Uhhh what an ass!! Brings back all the wonderful waitressing memories I have. Glad you got to serve him again and kill him with some nauseating kindness! Get it girl!
ReplyDeleteHaha! Nice! I hope there was a sarcastic tone in your voice in story #2...because that's how I read it :)
ReplyDeleteThis is exactly why I'm glad I never worked in a restaurant.
Oh Jenni, how I love her. I have no idea how she managed that much sweetness.
ReplyDeleteI'm picturing the things I would do in this story and I'm pretty sure I wouldn't get $2 the next time...
Emily at Amazing Grapes
That is awesome!! People can be so rude!!
ReplyDeleteOh my goodness jenni! You are amazing! I would never have been able to take it. haha!
ReplyDeleteWow, Jenni, you definitely have more patience that I ever would in that situation. I would have refused to wait on him ever again. lol You go girl!
ReplyDeleteMy family owns a restaurant, and I have been working there since I was 13, so I know all about the land of jerks. Honestly, anyone who has been a waitress could probably write a book about all the a-holes and crazies that come in.
ReplyDeleteI give you so much credit for asking to wait on him...I am too hot tempered, so I would have avoided him like the plague!
Oh that is so funny! I think some people just enjoy being "taken" care of.
ReplyDeleteHAHAHA! I love it! I met my fair share of dbags when I was serving and bartending and never ceased to be amazed at the audacity of people.
ReplyDeleteLove that you killed him with kindness!
well said above... kill 'em with kindness. I think this goes with the whole, darn if I would have said moments after the d-bag left... oops, did I really say d-bag?
ReplyDelete-Tori
apeasme.blogspot.com
hahahahhahah i love jenni. i loved that she said "are you joking?" i wouldnt have!
ReplyDeleteOiiiiiiiii vey. I worked in the restaurant industry for 10 years!! I have A-HOLE stories up the wah-zoo (lol)
ReplyDeleteYou're a much nicer person than I am, if I waited on a jerk off I refused to wait on them again even if they were in my section lol.
That made me laugh...I would have poured his tea over his head! You are obviously a nicer person than me.
ReplyDeleteJenni...SO funny! I wouldn't have been able to handle being nice to him. You played it well (:
ReplyDeleteI laughed out loud when I finished this post. I've never worked as a waitress but I've certainly had students who've gotten my blood riled like this.
ReplyDeleteoh my. that is priceless.
ReplyDelete